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The company was ordered to refund Rs 1.50 with 6% annual curiosity inside two months, together with Rs 2,000 as compensation for Chakresh Jain’s hardships and Rs 2,000 to cowl his authorized bills
When no motion was taken on his preliminary grievance, Chakresh filed a case with the District Client Discussion board in Sagar on July 15, 2019. (News18 Hindi)
In at this time’s world, Rs 1.50 could appear insignificant, however Chakresh Jain, a resident of Sagar district in Madhya Pradesh, remodeled this trivial quantity into a logo of his struggle for client rights. Over this small sum, he filed a case towards a gasoline company and pursued it relentlessly for seven years. His unwavering dedication lastly paid off when the buyer discussion board dominated in his favour, delivering a verdict that resonated far past the financial worth of the dispute.
Jain booked a gasoline cylinder from Bharat Gasoline Company on November 14, 2017. The invoice for the cylinder was Rs 753.50, however the supply particular person collected Rs 755, citing the dearth of change and refusing to return the remaining Rs 1.50. When Jain sought the refund, he was instructed to contact the company straight. At once, he lodged a proper grievance with each the company and the Nationwide Client Discussion board, initiating a battle that will span years.
When no motion was taken on his preliminary grievance, Chakresh Jain filed a case with the District Client Discussion board in Sagar on July 15, 2019. The gasoline company dismissed his issues as trivial and mocked him for pursuing the matter. Nonetheless, Jain, with the assist of his advocate, Rajesh Singh, remained steadfast in his pursuit of justice.
After a five-year-long listening to, the buyer discussion board acknowledged the company’s deficiency in service and delivered a landmark judgement. The company was ordered to refund the Rs 1.50 inside two months, together with an annual curiosity of 6%. The company was additionally directed to pay Rs 2,000 as compensation for the psychological, monetary, and service-related hardships confronted by Jain and one other Rs 2,000 to cowl his authorized bills.
The case underscores the significance of client rights. Chakresh Jain’s struggle additionally serves as a warning to companies, reminding them of their obligation to deal with shoppers pretty and uphold moral practices.
“It was not nearly Rs 1.50; it was a struggle for our rights and self-respect,” Jain mentioned.
