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A Bengaluru resident claimed they didn’t get the free one-litre oil promised in a deal on Blinkit. Learn on to seek out out what occurred subsequent.
Blinkit was based in December 2013.
A Bengaluru resident just lately took to social media to show what they allege are “fraudulent” practices by Blinkit. The shopper shared their expertise of ordering oil by way of the app below a deal that promised an extra one litre at no cost. Nevertheless, upon supply, the promised free one-litre oil was lacking.
“Ordered 5L + 1L oil from Blinkit. Marketed as 5L + 1L on the app for Rs 1072. Supply agent delivers solely 5L,” wrote the client, who goes by “Adventurous-Parsnip3″, in a submit on Reddit’s Bengaluru group.
The shopper defined that upon elevating a criticism, Blinkit supplied a Rs 100 coupon as compensation, which was far lower than the precise worth of the lacking litre.
“We raised a criticism with Blinkit and requested both give us the total order or take again the 5L. They now say that they’ll give a Rs 100 coupon towards an merchandise that was 1072/6=Rs 178 as a result of it’s the utmost that their coverage permits,” the Redditor shared.
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“Adventurous-Parsnip3″ additional stated that Blinkit’s inside coverage has no contractual obligations in direction of their clients. “Coverage is an inside framework. The aim of a coverage is to set inside boundaries for decision. As a client, we have now nothing to do with the coverage that blinkit administration applies. We’ve got no contractual obligations in direction of the identical,” they continued.
“They additional declare that 1L oil was free and therefore no worth might be ascribed to it,” the client continued, questioning the apply and asking, “What’s the recourse out there towards such frauds?”
Check out the Reddit submit beneath:
“Blinkit makes Rs. 178 extra on each unit bought for purchasers who don’t discover the fraud and Rs. 78 on each buyer who they get to agree,” the client elaborated.
The Redditor shared that they escalated the difficulty by reaching out to Blinkit’s official help web page on X (previously often known as Twitter) and obtained a refund of Rs 180. “I’ve posted it to @blinkitcares on Twitter (X). Now they wish to refund Rs. 175. Informed them that they will refund 178.83 or nothing,” the client wrote in an replace.
In yet one more replace they added, “Received a Rs 180 refund from blinkit after elevating the problems with @BlinkitCares on X. Apparently they’re doing me an enormous favour as a ‘one-time particular permission’ to transcend the system. Oh, I really feel particular right this moment.”
