Final Up to date:
A lady alleged that Myntra not solely delivered the improper product but additionally disguised the unique model of the footwear by pasting a counterfeit label over it.
Myntra Rip-off: The improper product {that a} girl acquired with tampered branding. (Picture: Instagram/@belittlemore007)
“Myntra is such a rip-off!” learn the textual content overlay on a now-viral Instagram video shared by Harshita Bhardwaj Tiwari. Tiwari had ordered a pair of footwear from Myntra, however what she acquired left her shocked. The corporate not solely delivered footwear from a very completely different model but additionally tried to cowl it up by pasting a sticker over the unique model title, falsely suggesting it was the model she had ordered.
After Tiwari’s video went viral on social media, Myntra reached out, requesting her to share the product particulars and guaranteed swift motion. Earlier than diving into the corporate’s response and the reactions from Instagram customers, allow us to take you thru the lady’s Instagram submit.
Tiwari whereas sharing the video on Instagram expressed, “…You order a product from one model, and so they ship one thing fully completely different from one other model. The worst half? They’re even attempting to cover the unique model.”
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The video, which has to date clocked over 6.3 million views, opens to indicate a field labelled Mast & Harbour. Nonetheless, when Tiwari opened it, she discovered footwear from a special model, DressBerry, with a faux Mast & Harbour sticker overlaying the emblem.
“The worst half? They’re even attempting to cover the unique model,” one other textual content overlay learn.
Watch the video proper right here:
In response to the alleged mix-up, Myntra commented, “Expensive Buyer! Regardless of our steady effort to offer a hassle-free expertise, an occasion like this isn’t what we had in retailer for you.” The corporate additional requested the lady to share particulars of her order with them of their inbox in order that they will “swiftly act on her concern”.
The Bengaluru-based firm shared one more replace, acknowledging that they’ve acquired Tiwari’s message and are reviewing the small print.
Right here’s how folks reacted to this mix-up:
“Occurred with me lately and there was no decision even after elevating it on twitter, they’ve been very adamant that they’ve despatched the precise product and their CCTV footage proves the identical with out even exhibiting a proof of it to me,” claimed a person.
One other added, “I ordered Mango. They despatched me a faux one. The standard was horrible.”
“Myntra has no authentic merchandise, all are duplicates,” declared a 3rd.
A fourth posted, “Each the manufacturers are myntra’s personal label. That is technically not a rip-off.”
“Really Dressberry is method higher than Mast & Harbour,” stated one more Instagram person.
